Free Trials
This functionality allows you to create a Free Trial promotion offering that can be applied to a new subscription. A customer could use a free trial to sign up to a new subscription giving them a free trial period to that subscription without being billed.
After the free trial expires the customer will be billed accordingly to the subscription.
The free trial gives a customer access to the subscription free of charge for a period of time, (which is set within the Subscription itself; see Create Subscription section for more information) so that they can experience the service and to encourage them to continue with a paid subscription after the free trial.
Applies to roles:
System Administrator System Administrator (NO CRM)Number of times a free trial can be used by a customer
- Click ‘Configuration’
- Click 'System Options'
The Settings page will now appear:
- Click the ‘Expand’ icon on Free Trial
- Choose the number of redemptions allowed and the set period number of months within which redemptions can be made
- Click ‘Save’ to confirm the changes
This rule will then be applied to all Free Trials across your catalogue of subscriptions
Updated 10 months ago