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These docs are for v2023.12. Click to read the latest docs for v2024.08.01.

Access pass

Applies to roles:

System Administrator System Administrator (NO CRM)

About access passes

An access pass allows access to content for a defined period of time.

You can create and maintain access passes along with setting up customised details such as pricing, currencies and duration. An access pass cannot have discounts applied.


View access pass products

  1. Select 'Services'
  2. Select 'One-off purchases'

This list of one-off purchase products contains all active and historical pay per view, access passes and publication products.


Create an access pass product

  1. Select 'Services'
  2. Select 'One-off purchases'
  3. Select '+ Create one-off item' button
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Name your pay per view

  1. Enter a name - remember this is the name presented to your customer
  2. Describe your pay per view - this could be used to promote the features of your event
  3. Choose a catalogue category to add the one-off item to by either typing ahead the category name or choosing from the drop down list;
  4. Choose the item type; access pass
  5. You can associate an access pass to an existing group or create a new group by selecting 'Add group'. Using 'groups' allows you to stack multiple access passes. Access passes within the same group, will not run concurrently, instead they will be applied once the previous access pass has expired.

Pricing

  1. Enter the item 'Price' - this is the amount you will charge the customer.
  2. Select the currency for that particular price point.
  3. Select '+ Another currency' to add price points for more currencies (if required)

Duration

  1. Enter the duration of the access pass

Adding a conditional access entitlements - this is optional

  1. Select to add conditional access entitlements
  2. Enter the CA product code(s). This will be supplied by your provider and is required to be made available by Singula Decisions. See Conditional Access.
  3. A summary of the selected entitlements(s) will appear. You can remove a entitlement by selecting the 'X' button

Confirm your pay per view

  1. Select the 'Continue' button to preview and review your access pass product
  2. Select ‘Edit’ if you want to change any details
  3. Select when you want your access pass product to become available:
  • 'Now' - make the access pass product available immediately
  • 'Indefinite' - make the access pass product available on an unlimited basis
  • 'Schedule my access pass product to become available on' - make the access pass product available on a date and time that I choose
  • 'Expires on' - remove the access pass product from sale on a date and time that I choose
  1. Select 'Confirm' to save the access pass product

Change an access pass product

  1. Select 'Services'
  2. Select 'One-off purchases'
  3. Locate the access pass and select the ‘Pen’ button
  4. Complete any changes to to access pass; any fields that are greyed out cannot be edited

You can change:

  • Name
  • Description
  • Price
  • Currency
  • CA Enablements
  • Availability (Active status)
  1. Select Confirm to save any changes made