Finding a customer

1. Select CRM

2. Search for your customer using one or a combination of search options.
3. Select Search or press Enter to continue

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Partial search

You have the option to do a partial search using a post/zip code, first name, last name, email, phone, username and payment details.

Using Advanced Search

1. Search for your customer using one or a combination of search options.

• Customer reference number
• Vimond ID
• Email
• Username
• Payment method - this will be the payment method registered by the customer when they signed up or purchased a product. This will be a credit card number or bank account number. You can search using the last 4 digits or the full number.
• Order ID
• First name
• Last name