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These docs are for v2023.11. Click to read the latest docs for v2024.08.01.

Roles and permissions

Applies to roles:

System Administrator System Administrator (NO CRM)

Roles allow you to restrict access to your subscriber management system

There are 5 user roles to choose from, each have different levels of permissions.

Area Administrator Adminstrator (NO CRM) Customer Service Sales Agent Finance Marketing
Services
Marketing
CRM
Finance
Insight
Configuration
Support

Manage user roles

  1. Select Configuration
  2. Select Users and Groups
  3. Search for the User using their username
  4. Select the ‘pen’ icon against the user
  5. Make your changes to the role/permissions and active status
  6. Select Update User to confirm the changes