Prospect customer logs in to view details

This guide details the journey for a prospect customer logging in to view their personal details. You'll find both the customer-facing flow and system-level sequence, complete with API endpoint paths and CRM/contract event mappings. Use it to align the UX journey with backend specifications — and contact us if you’d like enhanced Postman or Swagger definitions for integration testing.

Customer perspective

%%{init: {
"theme": "neutral",
"look": "classic"
}}%%
flowchart TD
    A([Start]) --> B[Get retailer access token]
    B --> C[Retrieve customer personal details]
    C --> D([End])

System perspective

%%{init: {
"theme": "neutral",
"look": "classic"
}}%%
sequenceDiagram
    participant C as Customer
    participant W as Web
    participant ATS as AccessTokenService
    participant CMS as CustomerManagementService

    C->>W: Start
    W->>ATS: getRetailerAccessToken
    ATS-->>W: access token

    W->>CMS: getCustomerPersonalDetails
    CMS-->>W: personal details

    W-->>C: End