For AI agents: visit https://docs.singuladecisions.com/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI.
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CRM - Residential
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Developer
API Use Cases
New customer purchases Sky subscription using Direct Debit payment method
New customer purchases Sky subscription using Credit Card
New customer purchases OTT subscription using Direct Debit
New customer purchases OTT subscription using Credit Card
New customer purchases Sky subscription with free trial using Direct Debit
New customer purchases Sky subscription with free trial using Credit Card
New customer purchases OTT subscription with free trial using Direct Debit
New customer purchases OTT subscription with free trial using Credit Card
New customer purchases one-off product using Credit Card
New customer purchases Sky subscription with discount
New customer purchase Sky subscription with discount using multi-use promo code
New customer purchase subscription with discount using unique promo code
Prospect customer logs in to view details
Prospect customer logs in and subscribes using Direct Debit
Prospect customer logs in and subscribes using Credit Card
Customer forgotten password
API definitions
Events
Events
Residential Event stream
SERVICE_CUSTOMER_REGISTER
SERVICE_CUSTOMER_REFRESH_ENTITLEMENTS
SERVICE_CUSTOMER_UPDATE_ADDRESS
SERVICE_BULK_CUSTOMER_UPDATE
SERVICE_ENTITLEMENT_CREATE
SERVICE_PAYMENT_METHODS_REMOVED
SERVICE_CONTRACT_CANCEL_SCHEDULED
SERVICE_CONTRACT_CONTRACT_CHANGED
SERVICE_CONTRACT_CONTRACT_PAUSED
SERVICE_CONTRACT_CONTRACT_RESUMED_EARLY
SERVICE_BILLING_SUCCESS
SERVICE_CREDIT_CONTROL_PAYMENT_SUCCESS
SERVICE_CREDIT_CONTROL_EXIT
SERVICE_USERS_USER_UPDATE
SERVICE_PROMOCODE_PROMOTION_CREATE
SERVICE_CUSTOMER_UPDATE
SERVICE_BULK_CUSTOMER_REFRESH_ENTITLEMENTS
SERVICE_BULK_RAF_COUNT_UPDATE_CUSTOMERS
SERVICE_ASSET_CREATE
SERVICE_ENTITLEMENT_UPDATE
SERVICE_CHECKOUT_SUCCESS
SERVICE_CONTRACT_CANCELLED
SERVICE_CONTRACT_CONTRACT_CHANGE_WITHDRAWN
SERVICE_CONTRACT_PAUSE_REQUEST_WITHDRAWN
SERVICE_CONTRACT_CONTRACT_CHANGE_SCHEDULED
SERVICE_BILLING_FAILED
SERVICE_CREDIT_CONTROL_PAYMENT_FAILURE
SERVICE_CREDIT_CONTROL_TERMINATION
SERVICE_USERS_USER_ACTIVATE
SERVICE_PROMOCODE_PROMOTION_UPDATE
SERVICE_CUSTOMER_ANONYMISED
SERVICE_BULK_ENTITLEMENT_PRODUCT_UPDATE
SERVICE_PRODUCT_CREATE
SERVICE_ASSET_UPDATE
SERVICE_PAYMENT_METHODS_ADDED
SERVICE_CHECKOUT_FAILED
SERVICE_CONTRACT_SCHEDULE_CANCEL_WITHDRAWN
SERVICE_CONTRACT_PAUSE_REQUESTED
SERVICE_CONTRACT_CONTRACT_RESUMED
SERVICE_CONTRACT_CONTRACT_PAYMENT_METHOD_SET
SERVICE_CREDIT_CONTROL_ENTRY
SERVICE_CREDIT_CONTROL_STATE_CHANGE
SERVICE_PRODUCT_UPDATE
SERVICE_USERS_USER_CREATE
SERVICE_USERS_USER_DEACTIVATE
SERVICE_PROMOCODE_BATCH_CREATE
SERVICE_SEND_INVOICE
Commercial Event stream
Invoice
Overdue invoice
Summary invoice
Final invoice
Estimated next bill
Enter credit control
Credit Control soft call
Credit control early reminder
Credit control standard breech
Credit control restrict
Credit control cease
Credit control exit
BACS allocation
BACS Direct Debit responses
Payment refund
Account payment
Payment failure
Sky viewing card notification
Chargeback
Sky viewing card notification
Credit note
Sky replacement viewing card
Payment reversed
Refund reversed
Finding a customer
Updated about 1 year ago
Introduction
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