Contact support

Contacting the Help Centre

You can email the Help Centre directly using the following email address [email protected] or call on +44 (0)844 855 2975. The Help Centre is available 24 hours a day, 7 days a week, 365 days a year.

Raising a ticket

You can raise a ticket, view an incident or make a request on the Singula Decisions ticket management system portal.

Instructions on how to raise a ticket will be supplied by your account manager. Your email domain will be whitelisted to use this site.

In the event you are unable to access the portal, you can contact the Help Centre.