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v2023.12.01
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These docs are for v2023.12.01. Click to read the latest docs for v2024.08.01.
Getting started
Introduction
Login
Our BETA
Services
Subscriptions
Pay per view
Access pass
Catalogue
Marketing
Discounts
BETA Discounts
Promotions
BETA Promotions
CRM - Residential
Creating a customer
Finding a customer
Customer account
Customer personal details
Adding a customer product
Customer subscription products
Customer one-off purchase
Customer payment methods
Customer cases
Customer activity
Customer codes
Customer refund
Customer smartcards and devices
Manage inbox messages
Insight
BETA Downloads
Configuration
Users
Roles and permissions
Cases
Marketing Consents
Refer a Friend
Contact Preferences
Free Trials
Pause and Resume
Inboxes
Email templates
Email Domains
Payment Methods
My profile
My password
Support
Contact support
Developer
API definitions
Residential Event stream
SERVICE_CUSTOMER_REGISTER
SERVICE_CUSTOMER_REFRESH_ENTITLEMENTS
SERVICE_BULK_CUSTOMER_UPDATE
SERVICE_ENTITLEMENT_CREATE
SERVICE_PAYMENT_METHODS_REMOVED
SERVICE_CONTRACT_CANCEL_SCHEDULED
SERVICE_CONTRACT_CONTRACT_CHANGED
SERVICE_CONTRACT_CONTRACT_PAUSED
SERVICE_CONTRACT_CONTRACT_RESUMED_EARLY
SERVICE_BILLING_SUCCESS
SERVICE_CREDIT_CONTROL_PAYMENT_SUCCESS
SERVICE_CREDIT_CONTROL_EXIT
SERVICE_USERS_USER_UPDATE
SERVICE_PROMOCODE_PROMOTION_CREATE
SERVICE_CUSTOMER_UPDATE
SERVICE_BULK_CUSTOMER_REFRESH_ENTITLEMENTS
SERVICE_BULK_RAF_COUNT_UPDATE_CUSTOMERS
SERVICE_ASSET_CREATE
SERVICE_ENTITLEMENT_UPDATE
SERVICE_CHECKOUT_SUCCESS
SERVICE_CONTRACT_CANCELLED
SERVICE_CONTRACT_CONTRACT_CHANGE_WITHDRAWN
SERVICE_CONTRACT_PAUSE_REQUEST_WITHDRAWN
SERVICE_CONTRACT_CONTRACT_CHANGE_SCHEDULED
SERVICE_BILLING_FAILED
SERVICE_CREDIT_CONTROL_PAYMENT_FAILURE
SERVICE_CREDIT_CONTROL_TERMINATION
SERVICE_USERS_USER_ACTIVATE
SERVICE_PROMOCODE_PROMOTION_UPDATE
SERVICE_CUSTOMER_ANONYMISED
SERVICE_BULK_ENTITLEMENT_PRODUCT_UPDATE
SERVICE_PRODUCT_CREATE
SERVICE_ASSET_UPDATE
SERVICE_PAYMENT_METHODS_ADDED
SERVICE_CHECKOUT_FAILED
SERVICE_CONTRACT_SCHEDULE_CANCEL_WITHDRAWN
SERVICE_CONTRACT_PAUSE_REQUESTED
SERVICE_CONTRACT_CONTRACT_RESUMED
SERVICE_CONTRACT_CONTRACT_PAYMENT_METHOD_SET
SERVICE_CREDIT_CONTROL_ENTRY
SERVICE_CREDIT_CONTROL_STATE_CHANGE
SERVICE_PRODUCT_UPDATE
SERVICE_USERS_USER_CREATE
SERVICE_USERS_USER_DEACTIVATE
SERVICE_PROMOCODE_BATCH_CREATE
Commercial Event stream
Commercial invoice - single site
Commercial invoice - multiple sites
Overdue invoice
Summary invoice
Final invoice
Estimated next invoice - single subscription
Estimated next invoice - subscription and one-off
Estimated next invoice - discounts
Estimate next invoice - credit adjustment
Estimated next invoice - charge adjustment
Estimate next invoice - cancellation charges
Estimate next invoice- multiple sites
Estimate next invoice - late payment
Estimated next invoice - paper bill charge
Estimate next invoice - multiple services
Estimate next invoice - new charge
Enter credit control
Credit Control - Soft call
Credit Control - Early reminder
Credit Control - Standard breech notification
Credit Control - Restrict
Credit Control - Cease
Credit Control - Exit Credit Control
BACS allocation result - success
BACS allocation result - unallocated
Direct Debit responses - ADDACS
Direct Debit responses - AUDDIS
Direct Debit responses - ARUDD
Commercial payment refund
Commercial account payment
Sky initial viewing card
Finding a customer
Suggest Edits
Updated 9 months ago
