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2021.10 release notes

almost 3 years ago by Greg Herd

Version: SSM.2021.10
Release date: 29 October 2021
User guides: View

Understand a customer's payment history - BETA

We've improved the way you can see individual product charges, credits, refunds, payments and more. See Subscription account history and one-off purchase account history

View one-off purchase product information from one location - BETA

See more information about a customer's one-off purchase products including when and how it was purchased, the cost of the product. For access passes, you will also see their duration and status. See [Customer one-off purchase] (/docs/beta-customer-one-off-purchase#view-one-off-purchase-product)

Subscription with a downgrade scheduled - BETA

You'll now see when a subscription is scheduled to downgrade, what product the customer is downgrading to and when the downgrade will happen. See Customer subscription products

Change a subscription payment method - BETA

Introducing the ability to swap or apply a new payment method to a subscription product. See Customer subscription products

Manage customer payment methods - BETA

Introducing the ability add and manage payment methods. We'll continue to add more options, watch out for more! See Customer payment methods

Support your customers quickly - BETA

You can now quickly idenitify and find customer products using the enhanced filters. Filters are now dynamic and based on the products available on the customer's account.

What's fixed

  • We've added a fixed which prevents a refer a friend discount to be selected as part of the crossgrade process
  • We've added a fix which means discounts with single-use promo codes can now be applied to a subscription on a crossgrade
  • Your passwords were previously limited to 20 characters without special characters. We've removed these restrictions allowing you to use password generators to create secure passwords.
  • We've added a fix which prevents a discount with a mismatched campaign, source and promotion code to be added to a subscription in a cart and checked out
  • We realised the timeout within BETA was too quick, so we've increased this to 30 minutes. Look out for more improvements in this area.