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These docs are for v2024.01. Click to read the latest docs for v2024.08.01.

Singula® Subscriber Management Release Notes: Version 2021.04

What’s new

The latest release of SSM offers the following product enhancements:

New Product Role to access non-CRM based SSM data

The Administrator (NO CRM) role has been created allowing Clients to setup their users to a non CRM based role. This role is specifically for access to SSM Data where a user will not require access to CRM.

601

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What does the role Administrator (NO CRM) allow you to access?

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  • Services; Subscriptions, Crossgrades, One-off purchases and Catalogue
  • Marketing: Promotions, Offers and Discounts
  • Finance; Billing, Charges and credits, Payments, Audit and Vouchers
  • Configuration; System Options, Email Templates and Email Domain Management

Enhancement to enable a discount to be saved with a zero price

You can now create a discount with a price reduction of zero. This can be used by a client for identification purposes:

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Beta Environment enhancements

Three enhancements on the Beta environment giving full functionality to manage Case Types, Case Sub Types, Case Tags and Case Closure Reasons.

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Manage Case Types in full

1722

Manage Case Sub-Types in full

1427

Manage Case Tags in full

1423

Manage Case Closure Reasons in full

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Want to know more?

To find out more on each of these enhancements, simply search for their articles in Readme.