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These docs are for v2024.01. Click to read the latest docs for v2024.08.01.

2023.11 release notes

Version: SSM.2023.11
Release date: 9 November 2023
User guides: View

Commercial

We have introduced new features to support a 3rd party integrator.

CRM

  • You can now see if a case has been inboxed and also have direct access to that inbox message
  • We now display the expiry date of a credit/debit card when changing the payment method associated to a subscription product
  • We've enhanced the UI when adding a Sky viewing card as part of checkout process

We've fixed

  • An issue which meant you were unable to view some customer account
  • An issue which meant you could change a payment method when the default payment method had expired
  • An issue which prevented a iPPV purchase being displayed on a customer account in the new CRM view
  • An issue which prevent the creation of an access PIN
  • An issue when editing a case if no case tags were available
  • An issue when creating a new inbox message and the available case dropdown not being active by default
  • An issue which meant an error was displayed when a user had no access to inboxes
  • An issue which meant multiple modals for the entry of a viewing card would be displayed