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Singula® Subscriber Intelligence Release Notes: July 2020

Version 1.0 is here!

What’s new

  • Data Pipeline: Onboarding new customers now takes way less time with our ⚡ lightning-fast Data Pipeline and Singula Data Model. The combination of these two features means we can onboard a new customer in a matter of days, instead of months! And for existing SSM customers, we can get them started straight away!

  • Authentication: Singula® Subscriber Intelligence has a brand new Authentication Service that runs on the latest technology. We now use OAuth 2 and OpenID, just like huge companies like Google and Facebook, so our system is super-secure 🔒

  • DM3 Dashboard: We have created a new Dashboard view that focuses on our Subscriber Movement chart. This visualises where your Subscribers are moving from and to in the context of our 8 Decision Moments, so you can better understand your opportunities for growth 📈

Coming soon

  • Scorecard: Using data science, we will take everything we know about the individual subscriber, and apply a Scorecard to their profile. This Scorecard allows us to tell you the next best action for this subscriber, helping you to take fast and accurate action.

  • Segmentation: A completely fresh approach to Segmentation is coming in the next release. This new iteration will be data-driven, making it super fast to start using your available data to filter your Subscriber base. It will also have a brand new and intuitive UI.

  • Subscriber API: If you want to to receive a view of a Subscriber, including their Scorecard and Next best Action, you will be able to call an API and display this in your own application.

  • Brand New Demo: The team are working on the long term vision of the product. This includes creating a Demo that will showcase the features on our roadmap, and indicate the direction we are travelling in. This can be used for sales pitches, gaining early User Feedback and much more.